Terms and Conditions

Effective Date: 12/02/2025
Company Name: RICKSHAW ASIA SDN BHD
Website: https://johortaxi.com/

1. Introduction

By accessing and using our website and services, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our services.

2. Services

We provide transportation and vehicle rental services, including but not limited to:

• Airport transfers

• Private charter services

• Corporate transportation

• Vehicle rental (with or without driver)

All services are subject to availability and confirmation.

3. Booking & Payment

• All bookings must be made through our website, WhatsApp, or authorized channels.

• Full payment or deposit may be required to confirm a booking.

• Prices may vary depending on distance, duration, vehicle type, tolls, parking fees, or waiting time.

• We reserve the right to cancel bookings if payment is not received.

4. Customer Responsibilities

Customers agree to:

• Provide accurate booking details.

• Arrive on time at the agreed pickup location.

• Use vehicles responsibly.

• Not engage in illegal activities inside the vehicle.

• Be responsible for any damage caused to the vehicle.

5. Delays & Liability

• We are not liable for delays caused by traffic, weather, road conditions, or unforeseen circumstances.

• We are not responsible for loss of personal belongings left in the vehicle.

• Our liability is limited to the amount paid for the service.

6. Vehicle Rental Conditions

• Valid driving license is required.

• Security deposit may be required.

• Customer is responsible for traffic fines during rental period.

• Late return may incur additional charges.

7. Right to Refuse Service

We reserve the right to refuse service to any customer who behaves inappropriately, aggressively, or illegally.

8. Amendments

We reserve the right to update these Terms at any time. Continued use of services constitutes acceptance of changes.